Working with Microsoft Dynamics(TM) CRM 3.0

Working with Microsoft Dynamics(TM) CRM 3.0



Posted in: Computer Science and IT, Microsoft

• Paperback: 464 pages
  
• Publisher: Microsoft Press; Pap/Cdr edition (April 12, 2006)
  
• Language: English
  
• ISBN-10: 0735622590
  

Get a practical, hands-on introduction to the fundamentals of
adapting Microsoft CRM 3.0 to meet your specific business needs. With
topics that include developing new functionality, designing
implementations, and integrating Microsoft CRM with other business
applications#151;including Microsoft Office Outlook- and Microsoft
SharePoint- Products and Technologies#151;this is the only book written
for both developers and those who implement business solutions.
Authored by experienced practitioners, this book provides case
studies, integration and performance guidelines, and toolsets#151;the
information you need to help you create successful CRM solutions. This
book also explains how to maintain Microsoft CRM, making it of interest
to IT professionals who support Microsoft CRM users. And power users
will learn how to customize individual Microsoft CRM experiences. This
introduction includes a 120-day evaluation copy of Microsoft CRM 3.0,
as well as sample data and code samples on the Web.
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